si Marketplace | Synthesis Magazine Blog

Passing The Opportunity On To You

First off, I didn’t contact this person so when they wrote the subject of the email they actually typed in “Re:”. I have little interest in becoming a mystery shopper, which always sounded like it fit in the “too good to be true so therefore it’s not” category, but who knows, maybe this scam is right for you.

On the other hand, this email gave me a great tip: next time I go shopping I am going to whisper things about “my secret shopper gig” to whoever’s with me: CUSTOMER SERVICE TIME!

Re: Mystery~Secret Shopper [$650/week]

Thank you for your interest in the Mystery Shopper position.

Our company conducts surveys and evaluates other companies in order to help them achieve their performance goals. We offer an integrated suite of business solutions that enables corporations to achieve tangible results in the marketplace. We get hired by other companies and act like customers to find out how they are handling their services in relation to their customers.

Mystery Shopping is the most accurate and reliable tool a business can use to gather information regarding their actual customer service performance at the moment of truth. This moment of truth is not when the staff is on their best behavior because the boss is around - it is when they interact with customers during their normal daily routines. This is where you, the Mystery Shopper, come in. You pose as an ordinary customer and provide feedback of both factual observations (ex…the floor was free of debris) and your own opinions (ex…I felt that the temperature in the establishment was too cold).

Mystery Shoppers must remain anonymous. You must act as a regular customer and be careful not to do anything that would reveal you as a shopper. An inexperienced shopper could tip off the staff to his/her identity by asking for the manager’s name for no clear or appropriate reason. If you are going to be bringing someone with you on the shop, make sure you educate them about the process as well. Beware that even whispers can be overheard by employees. If anyone notices you are a shopper, you can bet that word will quickly spread around the establishment and you will get some of the best customer service in town. No company can afford to have a gap between the promise of quality and its actual delivery, that’s why leading corporations look to us, the nation’s premiere mystery shopping and customer experience measurement company.

In order for a business to effectively compete in today’s economy, they must be prepared to meet the challenge of increasing sales by:
* Retaining existing customers
* Acquiring new customers
* Creating word-of-mouth advocacy
* Improving customer loyalty

Once we have a contract to do so, you would be directed to the company or outlet, and you would be given the funds you need to do the job(either purchase merchandise or require services), after which you would write a detailed report of your experience.

Examples of details you would forward to us are:
1) How long does it take to get served.
2) Politeness of the attendant.
3) Customer service professionalism.
4) Sometimes you might be required to upset the attendant, to see how they deal with difficult clients.

Then we turn the information over to the company executives and they will carry out their own duties in improving their services. Most companies employ our assistance when people complain about their services, or when they feel there is a need for them to improve upon their customer service. Our company partners with you to implement proven mystery shop auditing and surveying strategies that provide critical information about customer experiences. You will be paid a commission of $100 for every duty you carry out, and bonus on your transportation allowance. Your task will be to evaluate and comment on customer service in a wide variety of restaurants, retail stores, casinos, shopping malls, banks and hotels in your area.

Qualities of a good Mystery Shopper:
* Is 21 years of age or older
* Loves to go shopping
* Is fair and objective
* Is ON TIME
* Is very observant and able to focus on details
* Is fairly intelligent
* Has patience
* Is detail oriented
* Is practical
* Types well
* Is trustworthy * Explains well in writing
* Is discreet * Loves to learn * Handles deadlines * Has full internet access (at home or at work)

Mystery Shopping is fun and exciting but also must be approached very seriously and is definitely not for everyone. If you are interested in applying for consideration as a Mystery Shopper do send in your information only at our e-mail: michael.bernard55@gmail.com

Full Name:
Address: City:
State:
Zip Code:
Phone Number:
Age:
Occupation:

As soon as we receive your information we will add you to our database and we will look for locations in your area that needs to be evaluated. If you have any questions please reply on our e-mail: michael.bernard55@gmail.com

Thank you,
Michael Bernard
Best Surveys
505 Barranca Parkway
michael.bernard55@gmail.com
Irvine, CA 92604-3703

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  • Filed under: booze

  • (from www.rushisaband.com)

    When I was stuck in Olympia WA last week, the saving grace of our stay was our gracious host Kirk Leonnard and his girlfriend Amy, and their guest room devoted to their Xbox 360, and more specifically, Rock Band. It was there that Kirty South and I found solace, singing and plucking our depression away to the likes of the Beastie Boys, The Marshall Tucker Band and Black Sabbath. We also discussed woman-repellent music including Canadian arena rock champions, Rush. Oh! If only we had access to the tracks that will be made available tomorrow. We would have driven poor Amy completely bonkers.

    From B|W|R Public Relations:

    Harmonix and MTV Games announced today additional Rush tracks will be available at the Rock Band™ Music Store catalog of downloadable content. On July 8th, air drummers and guitarists will rejoice when direct from the Rush Masters Vault the exclusive Rock Band versions of “Closer To The Heart” and “Working Man (Vault Edition)” (featuring never released alternative guitar solo) are made available for $1.99 per track (160 Microsoft Points for Xbox LIVE® Marketplace for the Xbox 360® video game and entertainment system from Microsoft). Rush now have 5 songs available for Rock Band including cover versions of “Tom Sawyer,” “Limelight” and “Working Man,” almost a full-set by prog rock standards!

    Also available are two amazing tracks from six-time Grammy® winning, multi-platinum funk rockers Red Hot Chili Peppers. “Snow ((Hey Oh))” and “Tell Me Baby” from their critically acclaimed ninth studio double album Stadium Arcadium will be available for $1.99 per track (160 Microsoft Points for Xbox LIVE Marketplace).

    Release date: Tuesday, July 8, 2008 (Xbox LIVE Marketplace)
    Thursday, July 10, 2008 (PLAYSTATION®Store)

    Tracks:
    From the RUSH Masters Vault:
    “Closer To The Heart”
    ” Man (Vault Edition)”

    Hot Chili Peppers
    ” ((Hey Oh))”
    “Tell Me Baby”

    (All tracks utilize the original master recordings)

    Price: 1.99 (160 Microsoft Points for Xbox LIVE Marketplace) per track
    Locations: LIVE Marketplace and PLAYSTATION®Network

    ** Dates for Rock Band game tracks are tentative and subject to change **

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  • Filed under: Idiocy, Music
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